• Skype For Business Mac Guest Not Working
• Skype For Business Mac Camera Not Working
• Skype For Business Not Opening Windows 10
• Skype For Business Plugin Mac Not Working

To date, Skype is a vital channel of communication for families, friends, and businesses. The app goes back a while and still maintains its users despite the problems it’s been having. Issues on login, on startup, on call or video — Skype has had them all. Sometimes the application gets stuttery after a few seconds into the call, which, ultimately, leads to a force close with a crash code. On other occasions, you might find yourself in the situation where your microphone is not working or app not connecting at all. Dealing with these sorts of problems is never an easy job, especially considering that usually you need an urgent fix. Therefore, this guide will help deal with Skype’s most common issues related to “my Skype is not working” question.

• In this scenario, when you click the 'Join Lync Meeting' or 'Join Skype Meeting' link, you expect the locally installed Lync or Skype for Business client to start. Instead, the default web browser starts and you are directed to the Lync Web App or Skype for Business Web App webpage.
• If you can't sign in to Skype for Business Online, go to step 2. Remove the user's Skype for Business Online credentials from the Windows Credential Manager. To do this, follow these steps: Click Start, click Control Panel, and then click Credential Manager. Locate the set of credentials that are used to connect to Skype for Business Online.
• While in a peer-to-peer session between a Windows Skype for Business client and a Mac Skype for Business client, and sharing is started by the Mac Skype for Business client, the Windows Skype for Business client will not be able to see the Mac user's desktop if VBSS is disabled in the environment.

Naturally, whenever you double-click an application icon, you expect the app to launch. Unfortunately, this is not always the case with Skype which leaves most user scratching their heads wondering “Why is my Skype not launching?”. This can happen for a number of reasons which depend on macOS version, Skype app version, your Mac’s specs, apps launched, etc.

Step 2: Remove Skype for Business cache. Exit Skype for Business. For example, click the down arrow next to the gear icon, select File, and then Exit. Start Registry Editor. To do this, right-click Start, click Run, type regedit in the Open box, and then press OK. Locate the following subkey: Skype for Business 2016: HKEYCURRENTUSER Software.

• To quickly fix the issue you will have to open Activity Monitor app located in Applications -> Utilities. Don’t worry, the app comes preinstalled on every Mac.
• Start the application and find all Skype-related processes using the Search bar in the upper right corner.
• Select and force quit all of Skype's running processes and relaunch the application.

If any of Skype’s processes have failed and became unresponsive, closing them and relaunching can fix the problem.

Another way you can resolve the issue is by completely reinstalling Skype on your Mac.

• Completely remove Skype using MacFly Pro or any other app that features a complete uninstaller.
• Download the latest version of Skype and install the app.

Reportedly, users have had problems launching Skype. On various forums, you will constantly find discussions such as “Skype is not available”, “Why is Skype not loading?” or “My Skype application not responding”. In most of the cases, the reason this issue keeps happening is a corrupted file in the Skype folder. To fix the problem, it is recommended you perform a clean reinstall of Skype. Note, clean installation won’t be possible unless you fully delete Skype from your Mac first.

• Go to Finder -> Applications and move Skype app to Trash.
• Hold Shift-Command-D in Finder for 'Go to folder' pop-up.
• Navigate to the ~/Library/Application Support directory and delete all folders that contain Skype in the name.
• Go to ~/Library/Preferences and remove com.skype.skype.plist.
• Use Search to look for all remaining Skype files and delete those too.
• Empty your Trash and install the latest version of Skype.

Besides logging into the app itself, Skype users encounter other frustrating issues related to camera, microphone and video/sound in general. Cases, when external hardware won’t work with Skype, are nothing new for anyone who’ve used Skype more than 3-4 times. Neither is the problem with sound and video. Yet finding the right solution to these problems isn’t always easy.

The process of setting up a camera for Skype is often unreasonably unwieldy and takes more time than it ever should have. Moreover, users often end up with their camera not working when attempting a scheduled call. As a rule, frustration kicks in when you are in a hurry and can’t find the right solution on the web for the dreaded ‘Why won’t my camera work?’ question that’s continuously running through the back of your mind. Begin by checking up on your Skype settings.

• Open Skype.
• Click on Skype menu in the menu bar.
• Select Audio & Video Settings.
• Scroll down to Video section and ensure the camera you want to use is selected.

This should get you right on track quickly, especially if you are using an external camera.

Unfortunately, troubleshooting the camera question does not necessarily fix the absence of video in a call. When in a call, check the camera button to ensure your webcam is switched on. It is quite common for users to forget about this button which ultimately becomes an easy “how to fix” solution to video problems and when your interlocutor can’t see you. Lastly, if none of the mentioned methods cover the topic of “Why won’t my camera work?” or “How come it’s not letting me see?” you will need to reinstall Skype, reboot your Mac and reconnect the camera. And don’t forget to check whether you have a sticker on your laptop camera.

Audio problems with Skype on Mac are less common than other issues. Upon encountering any audio issues, head over to Skype menu in menu bar and choose Audio & Video settings. In the Speakers section, you can adjust the volume, set correct output device as well as run an audio test. Selecting the right output and adjusting the volume should fix the problem.

Skype For Business Mac Guest Not Working

Troubleshooting Skype microphone problem can get a little tricky if you choose to use an external mic. This has everything to do with Apple’s choice of the headphone jack, which, in brief, simply means you should opt for USB powered microphones to avoid issues. In order to figure out how to fix your microphone, open Skype menu in the menu bar and choose Audio & Video settings. Under Microphone section, choose your mic as desired input device make a free test call to check if everything works.

Skype For Business Mac Camera Not Working

Once your preferences are set, pay attention to the microphone mute button during the call as it can be the reason you are not being heard.

Are you using a MacBook and have been trying – yet constantly failing – to run Skype on your Apple machine for months and months on end? Are you trapped in an endless cycle of installing and reinstalling Skype, and yet nothing seems to work?

You’re not alone: Skype won’t start on MacBook for many other users as well, and it can be truly exasperating if you need the popular app for personal video calls or work communications.

Skype’s popularity as an app for making video calls, sending messages, and doing voice chats on smartphones, computers, and tablets doesn’t exempt it from issues. If you’re a frequent Skype user, you might already be familiar with how the audio won’t work properly or you’re unable to log in at certain times.

Quick Reminder Before You Solve This Skype Issue on Mac

This quick guide focuses on what you can do in case Skype won’t start on MacBook or work at all. Before working your way through the solutions below, make sure you’re running the latest version of Skype on your Mac or iPhone.

It’s also ideal to clean out junk files on your Mac and optimize its performance through a reliable third-party tool like Outbyte Mac Repair. Some programs and files, after all, can interfere with your Mac’s processes and need to be cleaned out.

Can’t Connect Skype on MacBook? Try These Solutions

Here are several ways to fix the Skype not working on MacBook issue:

Double-Check Your Internet Connection

Skype For Business Not Opening Windows 10

Make sure you have a network connection if you are encountering problems signing into your Skype account or sending and receiving messages. If the problem persists despite a good connection, try to disconnect and reconnect to a network. Afterwards, log out of Skype and log back in.

Reset Your Skype Password

Try to reset your password and sign back in to see if the problem gets fixed. Do this by entering the email address associated with your Skype account, and then following the instructions.

Check Your Audio Settings and Permissions

If you’re using Skype on your Mac:

1. Click Tools.
2. Choose Options. Hit Audio Settings.
3. Proceed to the Volume area found under Microphone.
4. Follow the on-screen instructions to check if your speakers are working fine.

If you’re using Skype on an iPhone:

1. Launch Settings from the home screen.
2. Tap on Skype.
3. Turn on the switch for Microphone.

Audio issues and permissions sometimes figure in Skype issues on Mac, where some users cannot hear the other person or connect at all. To tackle any permission problem, create a new macOS user, log into that account, and then try to use Skype. If that works, it means there’s an existing issue with the other account, involving either permissions or a startup program.

You can also attempt to repair any permission issue in the failing user’s account home folder. Reset permissions through these steps:

1. Go to Finder and choose Go > Home. This will open your home folder.
2. Choose File > Get Info to open an Info window for your home folder.
3. Click the triangle icon to open the Sharing & Permissions section at the bottom of the window if it isn’t open yet.
4. If the Lock button at the bottom of the window reflects a closed lock icon, click the lock. Enter an admin name and password.
5. Click the Action menu located in the bottom corner of the window. Select Apply to enclosed items, and click OK to confirm. You’ll find a progress bar at the top of the window.
6. Once the progress bar is complete, open Terminal, located in the Utilities folder of your Applications folder.
7. Type or paste this command and press Return:
   diskutil resetUserPermissions / `id -u`
8. Once the process is complete, quit Terminal.
9. Restart your computer. Once repaired, try to use Skype.

Uninstall and Reinstall Skype

Skype For Business Plugin Mac Not Working

If the problem persists, you might need to do a complete uninstall and reinstall of the Skype app on your MacBook. Here are the steps to follow:

1. Quit Skype. Navigate to Skype> Quit Skype.
2. Open your Applications Once there, drag your copy of the app to the trash bin.
3. Next, open ~/Library/Application Support * and then move the Skype folder to the trash. Note that the ~sign represents your home folder, which you can find by opening Finder and choosing Go > Home from the menu bar.
4. Afterwards, open ~/Library/Preferencesand then drag skype.skype.plist to the trash.
5. Open Finder. Using the search feature in Mac OS X, search for “Skype.” Move all of the results that come up to the trash.
6. Click Ctrland the trash icon. Select Empty Trash.
7. Restart your Mac.
8. Download and install Skype latest version by going to this page.

Temporarily Disable Your Antivirus

If you have any antivirus software or program installed on your laptop, it might be worth disabling it in the meantime and running Skype to see if it works.

Download Classic Skype

Download the classic Skype and see if it solves the issue.

Summary

Skype not working on MacBook, or other Apple devices for that matter, is a rather familiar issue. Try one or more of the solutions we enumerated above and see if the problem gets resolved. Find other Skype troubleshooting tips for Mac users here.

Before doing anything, clean your Mac and get rid of junk and unnecessary files for processes like Skype to work smoothly.

What fixes do you use whenever you can’t connect Skype on MacBook? Share them with us below!